Frequently Asked Questions

Our team and families form the heart of The Hub, working together to create a community where every child feels at home.

Our FAQs below answer your questions—from enrolment steps to what’s included in our daily fee.

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 FAQs

  • At Early Learners Hub, we’re a boutique, family-owned service where everyone knows everyone. With a warm, home-away-from-home feel and the personal touch of our experienced owners, we offer something truly different to the larger centres.

  • We provide care and education for children aged 6 weeks to 6 years old.

  • Absolutely. Our team of educators are not only qualified and experienced, but genuinely passionate about Early Childhood Education. They’re always growing toom regularly engaging in professional development to stay up to date with the latest research and best practice.

  • Start by getting in touch by calling 1300 595 939 or click here to book online. We can then organise a Centre tour for you and your Family at a convenient time. We will also add your Family to our Centre waitlist, and make note of all your enrolment requirements. Joining the waitlist will ensure that you’re always kept in the loop with activities or changes occurring at the Centre as well as when an enrolment becomes available that matches your requirements. You can start the process here.

  • Absolutely! In fact we encourage all Families to tour our Centres prior to enrolling. We understand that caring for your child is a big responsibility, so we want to make sure we’re the right fit for your Family. You can book a Centre tour here or by contacting our Enrolments Team on 1300 595 939.

  • Yes, you absolutely can! Waiting for your little one’s arrival is such an exciting time, and it’s also the perfect opportunity to start planning ahead. We encourage expectant families to join our waitlist early so we can note your care needs in our system. Once your baby is born, simply get in touch with our Enrolments Team to update your details and book a tour.

  • During your orientation at Early Learners Hub, you and your child will have the chance to meet our team, explore the daily routine, and begin building trusting relationships in a warm and welcoming environment.

  • Our preschool program at Early Learners Hub focuses on building your child’s confidence, independence, and essential skills through a variety of engaging, play-based activities. We aim to nurture curiosity, creativity, and social development, supporting every child’s unique learning journey. This thoughtful approach helps prepare your child for a smooth and confident transition into primary school, ready to embrace new challenges and opportunities.

  • We support your child’s readiness at Early Learners Hub by offering a nurturing environment where they can grow at their own pace, with guidance from our experienced team to prepare for preschool.

  • Yes, at Early Learners Hub we provide nutritious meals and snacks every day, all cooked on site by our dedicated cook and thoughtfully prepared to support your child’s health and happiness.

  • We believe that family involvement is crucial for a child's learning journey. We maintain open and regular communication with families, provide opportunities for involvement in activities and events, and welcome feedback and suggestions.

  • Our team of qualified and experienced educators are passionate about supporting all children, including those with additional needs. They regularly undertake professional development to stay informed on the latest research and best practices, ensuring each child receives the care and support they need to thrive.

  • Your child must meet immunisation requirements to get the Child Care Subsidy and Additional Child Care Subsidy and the full rate of FTB Part A. Under the No Jab, No Pay measure, parents who do not fully immunise their children up to 19 years of age will no longer be eligible for family assistance payments, with exemptions for children with medical reasons or natural immunity for certain diseases and those on a recognised catch-up schedule. More information about the No Jab No Pay measure is available here.

  • ELLA program: ELLA is a digital language learning program specifically designed for preschoolers. Children learn one of thirteen languages using play-based apps called The Polyglots (a polyglot is someone who is multilingual). This opens up a world of cultural possibilities for children early in life.

    Munch and Move: This NSW health initiative supports and facilitates a fun, play-based approach to helping children to develop healthy eating and physical activity habits in their early years.

    Garden Hub: We’ve created an interactive and engaging space where children can actively care for the environment by growing fruits, vegetables, and herbs. These fresh ingredients are then used in our menu, giving the children a hands-on experience in food production and sustainability.

    Cooking Hub: Our Cooking Hub gives children the chance to get involved in simple cooking experiences. With support from educators, children mix, measure, and prepare different recipes, building confidence, learning about healthy foods, and enjoying the process of making food together.

  • The Child Care Subsidy (CCS) is the main way the Federal Government assists Families with their child care fees. The Child Care Subsidy is means tested based on the combined Family income, the fortnightly activity of Families and the type of service a child attends (Long Day Care, Family Day Care etc).

    As part of the Child Care Subsidy, the number of hours of subsidised care you’ll be entitled to will be based on your level of recognised activity. Understanding the different types of activity that are recognised is key to maximising your Child Care Subsidy. Click here for more information on what classifies as recognised activity.

    To find out more information about CCS and eligibility please visit:

  • We are not open on public holidays, however, families are still required to pay for public holidays if it falls on their child’s day of care. This is to cover the cost of your child’s spot at the Centre as well as cover our Education Teams costs.

Visit Early Learners Hub.