
Frequently Asked Questions
Our team and families form the heart of The Hub, working together to create a community where every child feels at home.
Our FAQs below answer your questions—from enrolment steps to what’s included in our daily fee.
Got another question not listed here?
FAQs
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At Early Learners Hub, we’re a boutique family-owned centre where everyone knows everyone, offering a home away from home feel, unlike the big centres, with our owners’ personal touch and long industry experience.
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We provide care and education for children aged 6 weeks to 6 years old.
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Absolutely. Our team of educators consists of qualified professionals who have experience and a genuine passion for early childhood education. They continuously engage in professional development to stay updated with the latest research and best practices.
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Start by getting in touch by calling 1300 595 939 or click here to book online. We can then organise a Centre tour for you and your Family at a convenient time.
We will also add your Family to our Centre waitlist, and make note of all your enrolment requirements. Joining the waitlist will ensure that you’re always kept in the loop with activities or changes occurring at the Centre as well as when an enrolment becomes available that matches your requirements.
You can start the process here.
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Yes you can. It’s such an exciting time awaiting baby’s arrival and a great time to start planning ahead. We encourage Families who are expecting to join our waitlist so that we have your Families requirements on our system. Once the baby is born we would encourage you to contact our Enrolments Team to update your details, book a tour and secure your child’s enrolment.
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During orientation at Early Learners Hub, you and your child will meet our team, explore the daily routine, and start building trusting relationships in a welcoming space.
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Our preschool program at Early Learners Hub builds confidence and skills through engaging activities, readying your child for a smooth transition to primary school.
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We support your child’s readiness at Early Learners Hub by offering a nurturing environment where they can grow at their own pace, with guidance from our experienced team to prepare for preschool.
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Yes, we provide nutritious meals and snacks daily at Early Learners Hub, prepared with care to support your child’s health and happiness, all included in our fees.
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We believe that family involvement is crucial for a child's learning journey. We maintain open and regular communication with families, provide opportunities for involvement in activities and events, and welcome feedback and suggestions.
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Absolutely. Our team of educators consists of qualified professionals who have experience and a genuine passion for early childhood education. They continuously engage in professional development to stay updated with the latest research and best practices.
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Your child must meet immunisation requirements to get the Child Care Subsidy and Additional Child Care Subsidy and the full rate of FTB Part A. Under the No Jab, No Pay measure, parents who do not fully immunise their children up to 19 years of age will no longer be eligible for family assistance payments, with exemptions for children with medical reasons or natural immunity for certain diseases and those on a recognised catch-up schedule. More information about the No Jab No Pay measure is available here.
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ELLA program: ELLA is a digital language learning program specifically designed for preschoolers. Children learn one of thirteen languages using play-based apps called The Polyglots (a polyglot is someone who is multilingual). This opens up a world of cultural possibilities for children early in life.
Munch and Move: This NSW health initiative supports and facilitates a fun, play-based approach to helping children to develop healthy eating and physical activity habits in their early years.
Garden Hub: We’ve created an interactive and engaging space where children can actively care for the environment by growing fruits, vegetables, and herbs. These fresh ingredients are then used in our menu, giving the children a hands-on experience in food production and sustainability.
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The Child Care Subsidy (CCS) is the main way the Federal Government assists Families with their child care fees. The Child Care Subsidy is means tested based on the combined Family income, the fortnightly activity of Families and the type of service a child attends (Long Day Care, Family Day Care etc).
As part of the Child Care Subsidy, the number of hours of subsidised care you’ll be entitled to will be based on your level of recognised activity. Understanding the different types of activity that are recognised is key to maximising your Child Care Subsidy. Click here for more information on what classifies as recognised activity.To find out more information about CCS and eligibility please visit:
The Department of Education’s extensive Frequently Asked Questions on their website
For in-depth details on the Child Care Subsidy visit their website or contact the Department directly on 1300 566 046
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We are not open on public holidays, however, families are still required to pay for public holidays if it falls on their child’s day of care. This is to cover the cost of your child’s spot at the Centre as well as cover our Education Teams costs.
